Privacy & Cookies...

Your Privacy

We take all reasonable precautions to keep the details of your order secure.

We do not sell, trade or rent your personal information to other individuals or companies.

We only use the information provided about yourself as shown below: 

We need specific information when you place an order. When you order we need to know your name, e-mail address and delivery address. This allows us to process and fulfil your order and notify you of your order status. We also ask you for your telephone number(s) so that we can contact you easily if required. If the order is paid by WorldPay, a recognised payment processing company, they will need to know your credit/debit card number and expiry date. We do not have access to this information unless Little Folk take a payment directly from you by telephone.

We use the information collected from your personal data to process orders and to provide a more personalised shopping experience. We may use your personal information to communicate with you via letter, telephone, email or newsletter, for record keeping purposes, to track activity on our site, to improve usefulness and content and to keep you up to date with products and information.

We may in the future use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customers’ questions about products or services, sending postal mail and e-mails, analysing data and processing credit card payments. They are prohibited from using that information for any other purpose.

Cookies

Like most websites Little Folk uses cookies.

Cookies are small simple text files which are downloaded to your computer or mobile device when you visit the website. Your web browser (such as Internet Explorer, Google Chrome or Mozilla Firefox) sends these cookies back to the Little Folk website on each subsequent visit so that it can recognise your computer or device.

Cookies can generally be referred to as session or persistent cookies, depending on how long they are used. Session cookies only last for your online session and disappear from your computer or device when you close your browser. Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.

Essential Cookies
When a visitor arrives at Little Folk the following cookies are used:
A temporary cookie which is generated to test if cookies are enabled on the visitor's browser.
A cookie which stores a unique reference to the visitor's cart contents.
A cookie which stores a reference to the visitor's order number after an order has been generated.

Functional Cookies
These cookies allow websites to remember the choices you make, for example the currency you select for your shopping cart.
The information these cookies collect is usually anonymised which means we can't identify you personally.
They do not gather information about you that could be used for selling advertising or remembering where you have been on the internet.

Analytics Cookies
In order to keep Little Folk easy to use and up-to-date we use web analytics to help us understand which products or features visitors like best.
The information is anonymous and is only used for statistical purposes.
Web analytics and cookies cannot be used to identify you as they never contain personal information such as your name and email address.
The analytics show the type of browser and keywords used, the country of the viewer, products viewed and the number of minutes spent browsing the website.

Managing Cookies
Most modern browsers will allow you to manage the cookies in your browser. However you should be aware that any preferences will be lost if you delete cookies. This includes where you have opted out from cookies, as this requires an opt-out cookie to be set. if you block cookies completely many websites will not work properly and some functionality will not work.

It is possible to see which cookies you have in your browser and delete them individually.

Learn how to remove cookies from your device

Linking to another site from Little Folk

The Little Folk website may at times contain links to third party sites. Little Folk is not responsible for the privacy policies or practices within any of these other sites. Please be aware of this when you leave the little Folk website and read the privacy statements on the other websites you visit.

Little Folk Newsletters
If you receive the Little Folk newsletters your opening of the emailed newsletter is notified to us and saved. Your clicks on the links are also recorded. This helps to give us an indication of the popularity of the content.